Delivery and Return of Books & No Due Dates or Late Fees
Provided you continue to be a paying subscriber of our service, you may keep the book(s) delivered to you as long as you like. You will be required to return the books within 7 days following any cancellation of the service or non payment of renewal fees or be subject to charge for unreturned book(s). Also, you may be charged for book(s) that you lose or damage. In the event that the number of lost book(s) on your account becomes excessive, as we may determine in our sole and absolute discretion, we will notify you that your account has been placed on hold for review and may charge your Payment Method for the estimated cost of the lost book(s). We will alert you of any potential charges prior to charging your Payment Method.
Books that you select to rent will be placed into your own rental queue. You may add books or adjust the queue at any time. You must have at least 10 books in your queue. Click the "Queue" tab to make adjustments, review requested books or to see which books you currently have. We will determine which books to send you based on the books in your queue, availability and the priority in which you have listed them. We endeavor to ship to you the books listed highest in your queue; however when availability is limited, we may ship you books lower on your queue. Adjustments made to your queue may not immediately impact your next shipment. In certain instances you may have adjusted your queue before you have received a shipment message when in fact a shipment was already processed. The adjustments will, however, impact subsequent shipments.
Allocation, Delivery and Return of Rented Book(s)
We reserve the right to allocate and ship books among our subscribers in any manner that we, in our sole and absolute discretion, determine. In addition, we will, in our sole and absolute discretion, determine the quantity of books we purchase for any particular title and the level of staffing and number of shipments to be processed at each distribution centre. As a result, we may not always send you the top choices from your queue, and we may not ship out your next book(s) on the same day that we receive one from you. At present, our goal is to ship you the book(s) listed highest in your queue. Often, on the same day that we receive a book(s) from you, we will ship the next available book(s) from your queue. In certain instances, your next available book(s) will not ship until at least one business day following our receipt of your returned book(s).
Readersklub reserves the right to request return of any and all book(s) in the possession of Members at any time. Members understand and agree to promptly return any book(s) to Readersklub upon request, and that failure to do so within five days of the request makes Members liable for the cost of those book(s) plus 50% of that cost as a handling charge, for which Readersklub reserves the right to charge the Member's refundable security deposit.
Membership and Billing
You can find the specific details regarding your subscription with Readersklub at any time after logging in and by clicking on the "Your Account" link, located at the top of the pages of the Readersklub Website.
All book(s) sent to you have been checked to be in a good condition prior to dispatch. Upon receipt of the book(s), you must ensure that the same is in good condition. Any anomaly, if found, must be reported to our courier executive. Failure to check and/or report the same will be constituted as your having received a book in good condition. At the time of pick-up, our courier executive will check for any damage to the book(s) and will intimate you accordingly. Upon receipt of the book(s), we will verify the same.
In the event of a book being damaged, we will email you, and intimate you about the same. The determination of a book being “damaged” will be at the sole discretion of Readersklub. Accordingly, we will charge you for the same (depending on the category of the book) in the event of non payment All such damage charges will be chargeable against your refundable security deposit. A top-up of the refundable security deposit will be required by the due date of the next billing cycle failing in doing so may result in termination of your membership.
Refund of Security Deposit
In the event that your membership is cancelled, we will refund your security deposit after ensuring all outstanding charges applicable have been processed. We issue a bank cheque in the name of the member as appears at the time of registration within Twenty working days. The cheque will be couriered to the billing address as provided at the time of registration or as last appended prior to the commencement of your last billing cycle.
Intellectual Property Copyright
You may cancel your subscription to Readersklub at any time, and cancellation will be effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SUBSCRIPTION PERIODS OR UNREAD BOOK(S). To cancel your membership you need to mail us a request for the same on firstname.lastname@example.org and request the same to our customer care executive. Upon cancellation, you will be given 7 days to return any outstanding Books/rentals. Failure to return such rentals will result in your Payment Method being billed for such items. Readersklub reserves the right to terminate your membership for any or no reason. Disclaimers of Warranties and Limitations on Liability The Readersklub service and Website and its contents are provided "as is" and we make no representations or warranties of any kind with respect to the Readersklub Website, its contents or our service. We assume no liability or responsibility for any errors or omissions in the content of the Readersklub Website, any failures, delays, or interruptions in the shipment of book(s), delivery of any content contained on the Readersklub Website, any losses or damages arising from the use of the content provided on the Readersklub Website, or any conduct by users of the Readersklub service or Website. We reserve the right to ship book(s) in our sole and absolute discretion. We disclaim all representations and warranties, including, for example, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current.
In no event shall Readersklub, its directors, officers, or employees be liable (jointly or severally) to you for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the Readersklub Website, its contents or our service. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.
From time to time, we test various aspects of our service, including service levels, plans, promotions and pricing, and we reserve the right to include you in or exclude you from these tests without notice.
By using the Readersklub service, you consent to receiving electronic communications from Readersklub. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service. These communications are part of your relationship with Readersklub and you receive them as part of the Readersklub subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Your conduct on the Readersklub website & Limitation of Use
By accessing the Readersklub Website, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Readersklub Website. You also agree not to interfere with the servers or networks connected to the Readersklub Website or to violate any of the procedures, policies or regulations of networks connected to the Readersklub Website, the terms of which are incorporated herein. You also agree not to impersonate any other person while using the Readersklub Website, conduct yourself in a vulgar or offensive manner while using our service, or use the Readersklub Website for any unlawful purpose.
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